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FAQ’s

We are really looking forward to welcoming you back to Weston Park. Here are a few FAQs to read before you travel.

Welcoming You Safely

How will you ensure we can visit safely?

Where possible we will insist on contactless cash-free payments.

We will be operating a one way route around Temple Wood so please follow the directional arrows. The wider parkland and gardens will be open to freely explore so please be mindful of each other and avoid congregating in areas.

We will make plenty of hand sanitizer available throughout the site and in the toilet facilities.

We will clear rubbish bins more regularly than usual but would ask that if you are picnicking out in the wider parkland that you take your rubbish home with you.

We will be disinfecting public areas and following a strict cleaning regime in our toilets at all times and of course – please wash your hands.

Is social distancing still in place?

Yes, we ask that you follow social distancing rules and maintain a two metre distance from other visitors.

Tickets

How do I book tickets?

You can pre-book your tickets here: https://westonpark.seetickets.com/tour/park-and-gardens

Do I have to pre-book a ticket?

We are welcoming a set capacity of visitors per day. If our pre-booked tickets have not sold out, there will be tickets available on the gate, though this cannot be guaranteed. Please pre-book your tickets online before visiting us to ensure your entry to the park.

I am a HH member, do I have to pre-book tickets?

No, simply let us know your membership number at the gate.

Does my under 4 require a ticket?

No, you do not need to pre-book or buy tickets for under 4’s.

Do you do discounts for the disabled or carers?

If a disabled visitor requires the assistance of a carer, we will waiver the admission fee for the carer. Normal admission fees will still apply to the disabled visitor and any other members of their party. If you are a carer, you don’t need to pre-book a ticket.

Do I have to print my ticket?

No, you can show us your ticket on your phone, or have your booking reference to hand.

Can I move my ticket to another date?

Tickets are non-transferable.

Memberships

I am an Annual Pass Holder, do I have to pre-book tickets?

No, simply present your pass on the gate.

I would like to purchase an Annual Pass, do I need to pre-book tickets?

No, please do not book tickets if you are planning on signing up for an Annual Pass. We will sign you up on the morning of your visit, then you will be able to use your new Annual Pass for entry into the park. There may be a small queue to purchase a pass as we have lots of people wishing to sign up, so please bear with us.

Visiting

When are you open?

We are open from Monday 29th March – Thursday 30th September daily, excluding event days. Opening times are 10:30am – 6pm, with last admission 3pm.

Do I have to arrive at a particular time?

No, feel free to arrive anytime between 10:30am and 3pm.

What areas of the park are open?

The Granary Brasserie, the Granary Art Gallery, Temple Wood, the Woodland Adventure Playground, the wider parkland, Walled Garden and Formal Gardens are all open to explore.

What areas of the park are closed?

The House, the STUFF Activity Room and the Maze remain closed.

*** Please note the Miniature Railway is closed due to unforeseen circumstances.  We will update our website and social media channels with re-opening plans.***  

Can I bring a dog?

Yes, well behaved dogs on leads are welcome.

Can I bring my bike or football?

Yes! Bikes, balls and rounders kits are all welcome.

Electric scooters are not permitted.

Can I book a wheelchair or a mobility scooter?

If you email us on enquiries@weston-park.com we will be able to assist you.

Do I have to pay for parking?

No, parking is free of charge and does not need to be booked.

Will the toilets be open?

Yes, our toilets are open with social distancing in place.

Food & Drink

Where can I eat?

The Granary brasserie is open for Al fresco dining, offering breakfast and lunch daily and dinner on Friday and Saturday evenings.

The Stables Coffee Bar will be offering a takeaway service, where you can purchase coffee, paninis, cakes, ice cream and snacks.

Can we bring a picnic?

Yes, you are welcome to bring food with you, we just ask that you take your rubbish home with you.

Can we sit in a Dome?

We are unable to use the Domes until the 17th May. If you would like to book a dome after this date, you can get in touch on enquiries@weston-park.com